Privacy Policy

1. Scope

This Privacy Policy explains how Aurora Digital Design LLC ("Aurora," "we," "us," or "our") may collect, use, disclose, and protect information when visitors use our website, purchase products, communicate with us, subscribe to communications, or otherwise interact with our online business.

This policy applies to information handled by Aurora through our website and related business operations. Third-party marketplaces, checkout providers, payment processors, hosting providers, email providers, and other services maintain their own privacy practices and policies.

2. Information We May Collect

We collect information that you voluntarily provide and information that may be collected automatically when you use the website.

• Contact information, such as name and email address, when you contact us, subscribe, create an account where available, or complete a transaction;
• Order and transaction information, such as products purchased, order date, transaction status, and information needed to provide customer support;
• Billing or payment-related information made available to us by third-party payment or checkout providers. Aurora does not intentionally request that customers send full payment-card numbers through ordinary website contact forms or email;
• Communications you send to us, including customer-service requests, feedback, reviews, and other correspondence;
• Technical information that may be collected automatically, such as IP address, browser type, device information, operating system, referring pages, pages visited, approximate location derived from IP address, and timestamps;
• Cookie, analytics, and similar technology information where such technologies are used; and
• Marketing preferences, subscription status, and related engagement information where you choose to receive communications.

3. How We Use Information

We may use information for legitimate business purposes, including:

• Providing products, downloads, services, and customer support;
• Processing or confirming transactions and maintaining business records;
• Communicating about purchases, inquiries, account activity, policy changes, or service-related matters;
• Sending marketing communications where permitted by law and consistent with your choices;
• Operating, maintaining, securing, troubleshooting, and improving the website;
• Understanding website and product usage, measuring performance, and improving customer experience;
• Preventing fraud, abuse, security incidents, and violations of our terms;
• Protecting our legal rights, intellectual property, customers, and business;
• Complying with legal, tax, accounting, regulatory, and recordkeeping obligations; and
• Carrying out other purposes disclosed at the time information is collected or with your consent.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, local storage, analytics technologies, or similar tools to enable website functionality, remember preferences, understand website usage, maintain security, and support other legitimate business functions.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality. Where applicable law requires consent or an opt-out mechanism for particular tracking technologies, we will endeavor to provide the required choice.

5. Third-Party Service Providers

We may use third-party providers to operate portions of our business, including website hosting, checkout, payment processing, digital delivery, email communications, analytics, fraud prevention, customer support, and other technical or business services. These providers may process information as necessary to provide their services and are governed by their own agreements and privacy practices. We do not control the privacy practices of independent third-party websites or platforms.

6. Payment Information

Purchases may be completed through third-party checkout or payment-processing services. Payment-card information is generally submitted directly to the applicable provider rather than stored by Aurora on our website.

We may receive limited transaction information from those providers, such as customer name, email address, purchase details, payment status, transaction identifier, and other information necessary to fulfill an order, maintain records, or provide support.

7. Email and Marketing Communications

If you subscribe to marketing communications, we may use your contact information to send product updates, promotions, news, or other marketing messages.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the message or through another available opt-out method. Transactional, legal, security, and customer-service communications may still be sent when necessary.

8. How We May Disclose Information

We may disclose information:

• To service providers and vendors that perform services on our behalf;
• To payment, checkout, marketplace, hosting, email, analytics, security, or technology providers as necessary for their services;
• To accountants, attorneys, insurers, consultants, or other professional advisers where reasonably necessary;
• To governmental authorities or other parties when required by law, legal process, or a valid governmental request;
• When reasonably necessary to protect rights, safety, property, customers, the public, or the security of our services;
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; and
• With your direction or consent.

9. Sale or Sharing of Personal Information

Aurora does not intend to sell customer personal information for money. Certain analytics, advertising, or cross-context behavioral advertising technologies may be treated as a "sale" or "sharing" under some state privacy laws even when no money is exchanged.

If Aurora becomes subject to a law that requires an opt-out mechanism for such activity, we will provide the legally required method and honor applicable recognized privacy signals to the extent required by law.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing products and support, maintaining transaction and tax records, resolving disputes, enforcing agreements, protecting intellectual property, and complying with legal obligations.

Retention periods vary depending on the type of information, legal requirements, contractual obligations, and legitimate business needs.

11. Data Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle. However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Your Privacy Choices and Rights

Depending on where you live and whether a particular privacy law applies to Aurora, you may have rights concerning personal information, such as rights to request access, correction, deletion, or information about certain disclosures, and rights to opt out of certain targeted advertising, sale, or sharing activities.

We will evaluate verifiable privacy requests under the law that applies to the request. We may need information reasonably necessary to verify identity and protect against fraudulent requests.

We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.

13. California Privacy Notice

If Aurora becomes a "business" subject to the California Consumer Privacy Act, as amended, California consumers may have rights including rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment.

This section is intended to preserve transparency and does not represent that Aurora currently meets the statutory thresholds that make every CCPA obligation applicable.

14. Children's Privacy

Our general website and products are not directed to children under 13 for the purpose of collecting personal information from them. We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

15. International Visitors

Aurora Digital Design LLC is based in the United States. If you access our website from outside the United States, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

16. Links to Other Websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. Review third-party terms before providing personal information.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations. The revised policy will display an updated effective date.